Amarkets Persian Support Guide, Covering Forex Broker Checks, Trading Use Cases, and Risks

A comprehensive guide to Amarkets Persian support – learn how to get help in Farsi, access customer service, understand trading conditions, and manage the risks of forex and CFD trading.

📖 Contents

Amarkets Overview

Amarkets is a well-established online forex and CFD broker that was founded in 2007. The broker is headquartered in Cyprus and provides access to over 70 currency pairs, indices, commodities, shares, and cryptocurrencies, making it a versatile choice for traders of all experience levels[reference:0]. The broker is known for its competitive trading conditions, including tight spreads starting from 0.0 pips on its ECS account, flexible leverage up to 1:1000, and a choice of industry-leading platforms including MetaTrader 4 (MT4), MetaTrader 5 (MT5), and a proprietary WebTrader.

Amarkets has built a solid reputation among traders worldwide, with over 2 million clients globally. The broker is also a long-standing member of The Financial Commission, an independent external dispute resolution (EDR) organisation that provides client protection up to €20,000 per claim[reference:2].

📌 Key point: Amarkets offers comprehensive support for Persian-speaking traders, including a dedicated Persian support team, a Persian-language app interface, and multiple contact channels[reference:3].

Persian Support Overview

Amarkets places significant importance on customer service, providing a positive experience for its users through prompt support, instant deposits, and rapid order execution[reference:4]. The broker offers multilingual customer support, with Persian (Farsi) being one of the supported languages[reference:5].

Key Features of Persian Support

📌 Tip: Persian-speaking traders can also find educational resources and market analysis in Persian on various third-party platforms and communities dedicated to Amarkets[reference:11].

Contact Methods

Amarkets offers multiple ways for Persian-speaking traders to get in touch with customer support. The table below summarises the available contact methods[reference:12][reference:13].

Contact Method Details Availability
Live Chat Online chat on the Amarkets website (amarkets.com), located in the bottom right corner of the screen 24/7
Email support@amarkets.com 24/7
Telegram @AMarkets_Supportbot (Persian support bot) 24/7
Phone +44 330 777 22 22 Business hours

Source: Amarkets official website and app listings[reference:14].

For Persian-speaking traders, the Telegram bot and live chat are often the fastest ways to get assistance. The support team is known for its responsiveness and ability to resolve issues promptly[reference:16].

📌 Scenario: A Persian-speaking trader encounters a problem with a deposit and needs immediate assistance. They open the live chat on the Amarkets website, select Persian as their preferred language, and receive a response from a support agent within minutes. The agent resolves the issue and confirms the deposit has been processed.

Trading Conditions

Amarkets offers competitive trading conditions that are attractive to traders of all levels. The table below summarises the key features of the main account types.

Account Type Min. Deposit (USD) Spreads (from) Commission Leverage Best For
Standard $100 0.8 pips None Up to 1:1000 New traders, swing traders
Swap Free (Islamic) $100 0.8 pips None Up to 1:1000 Islamic traders
ECS (ECN) $100 0.0 pips $3 per lot per side Up to 1:1000 Scalpers, day traders
Cent $10 0.8 pips None Up to 1:1000 Beginners, micro-trading

Source: Amarkets official account specifications. Spreads are variable and subject to market conditions. Leverage may be restricted for certain jurisdictions.

Amarkets also offers Islamic (swap-free) accounts for Muslim traders who require Sharia-compliant trading conditions[reference:17]. The broker compensates for deposit fees and provides various bonus programs to offset trading costs[reference:18].

📌 Tip: Persian-speaking traders can contact support in Farsi to get detailed information about account types, spreads, and bonuses. The support team can also assist with the account opening process and verification[reference:19].

Regulation and Safety

Regulation is the most critical factor when evaluating any broker. Amarkets operates under multiple regulatory entities, but the level of protection depends on the specific entity that holds your account.

Regulatory Entity License Number Jurisdiction Client Protection
MISA (Comoros) Comoros Offshore regulation with limited oversight
FSA (Seychelles) Seychelles Segregation of funds, but no compensation scheme
Financial Commission International Independent dispute resolution, compensation up to €20,000 per claim

Source: Amarkets official website and regulatory registers. Always verify current licenses on the official regulator websites.

It is important to note that Amarkets does not hold licenses from top-tier regulatory bodies like the FCA (UK), ASIC (Australia), or CySEC (Cyprus)[reference:20]. This is a significant concern that traders should be aware of before depositing funds. However, Amarkets is a member of The Financial Commission, which provides independent dispute resolution and compensation up to €20,000 per claim[reference:21].

⚠️ Important: The lack of top-tier regulation means that clients have fewer formal protections compared to brokers regulated by the FCA or ASIC. Always verify the regulatory status of your specific account entity and consider the risks before trading.

  • Verify your account entity: In your account settings or the Terms and Conditions, check which entity holds your account.
  • Check The Financial Commission membership: Amarkets is a member of The Financial Commission, providing dispute resolution and compensation.
  • Read independent reviews: Check Trustpilot, Forex Peace Army, and other review platforms for user experiences.
  • Understand the risks: The absence of top-tier regulation means limited client protection.

Common Mistakes

  • ❌ Assuming top-tier regulation: Some traders assume Amarkets is regulated by the FCA or CySEC. The broker operates under offshore regulation, which offers limited protection[reference:22].
  • ❌ Not verifying the account entity: Traders may not check which specific entity holds their account, leading to misunderstandings about the level of protection.
  • ❌ Ignoring withdrawal complaints: Some users have reported issues with withdrawals[reference:23]. Always test the withdrawal process with a small amount before depositing larger sums.
  • ❌ Not using the demo account: Skipping the demo phase is a common mistake. Amarkets offers a free demo account with $10,000 in virtual funds to practice trading.
  • ❌ Overlooking swap fees on Islamic accounts: While Amarkets offers swap-free accounts, the swap-free service may not apply to all instruments, such as stocks, indices, and cryptocurrencies[reference:25].
  • ❌ Falling for bonus traps: Some users have reported issues with cashback and bonus programs[reference:26]. Always read the terms and conditions carefully.
  • ❌ Not contacting Persian support: Persian-speaking traders may not be aware that dedicated Persian support is available. Utilise the Telegram bot and live chat for faster assistance.

📌 Scenario: A Persian-speaking trader opens an account with Amarkets without checking the regulatory entity. They later discover that their account is held under an offshore entity with limited protection. By verifying the entity during registration, they could have made a more informed decision.

Risk Warning

⚠️ Forex and CFD trading carries substantial risk

Amarkets offers leverage up to 1:1000, which can significantly amplify both profits and losses. A small adverse price movement can result in the loss of your entire deposit. The CFTC and IOSCO consistently warn that retail forex and CFD trading often results in losses.

Key risks to consider when trading with Amarkets:

  • Leverage risk: High leverage is a double-edged sword. It can lead to rapid account depletion if the market moves against you.
  • Volatility risk: Forex, commodity, and crypto prices can be highly volatile, especially during economic news releases.
  • Counterparty risk: While Amarkets is a member of The Financial Commission, there is always a risk of broker insolvency. Segregation of funds provides some protection, but it is not absolute.
  • Regulatory risk: Amarkets does not hold licenses from top-tier regulators like the FCA or ASIC. Clients have limited formal protections[reference:27].
  • Withdrawal risk: Some users have reported issues with withdrawals[reference:28]. Always test the withdrawal process with a small amount first.
  • Emotional risk: The fast-paced nature of trading can lead to impulsive decisions, chasing losses, or overtrading.

Never trade with money you cannot afford to lose. Consider seeking independent financial advice if you are unsure about your risk tolerance. This article does not constitute personalised financial, legal, or tax advice.

Frequently Asked Questions

Does Amarkets offer Persian support?

Yes, Amarkets offers dedicated Persian (Farsi) support through live chat, email, and a Telegram bot (@AMarkets_Supportbot)[reference:29]. The trading app also supports Persian[reference:30].

How can I contact Amarkets Persian support?

You can contact Persian support via live chat on the Amarkets website, email at support@amarkets.com, or through the Telegram bot @AMarkets_Supportbot[reference:31][reference:32].

Is Amarkets regulated?

Amarkets operates under offshore regulation (MISA, FSA) and is a member of The Financial Commission. It does not hold licenses from top-tier regulators like the FCA or ASIC[reference:33].

Does Amarkets offer Islamic accounts?

Yes, Amarkets offers swap-free Islamic accounts for Muslim traders[reference:34]. However, the swap-free service may not apply to all instruments[reference:35].

What is the minimum deposit for Amarkets?

The minimum deposit is $100 for Standard, Swap Free, and ECS accounts, and $10 for the Cent account[reference:36].

Does Amarkets offer a demo account?

Yes, Amarkets provides a free demo account with $10,000 in virtual funds to practice trading.

What trading platforms does Amarkets offer?

Amarkets offers MetaTrader 4 (MT4), MetaTrader 5 (MT5), and a proprietary WebTrader[reference:38].

How can I verify Amarkets' regulation?

You can verify Amarkets' regulation by checking the relevant regulatory registers. Always confirm directly with the regulator and check The Financial Commission membership.